Lost money to a scam?

We’ve recovered over £50 million for fraud victims in the Nordics.

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About us


NordRefund is a customer-centric company dedicated to simplifying the refund process for consumers and businesses alike. Understanding the frustration that often accompanies refund requests, NordRefund has developed a streamlined system that guides users through each stage of the process with clarity and precision. By focusing on transparency and efficiency, the company ensures that customers can navigate the complexities of refunds without unnecessary delays or confusion.

"What stood out most was the efficiency with which my claim was resolved. NordRefund's expertise in navigating the intricacies of refund policies meant that potential hurdles were addressed proactively, leading to a swift approval of my refund."

How it works


For individual clients, NordRefund prioritizes an efficient resolution process that minimizes stress and maximizes success. By leveraging its comprehensive understanding of various refund policies, the company helps clients navigate potential obstacles and expedites the approval of their claims. This focused approach not only saves time but also enhances the overall customer experience by delivering prompt and satisfactory outcomes.


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The investigation

Our Fraud Investigators will assess your case to see if we can help.

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The bank

Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

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FOS

If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.